Benjamin Eavey's Resume (Last updated July 24th 2007)

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Benjamin R. Eavey
Kentwood, MI 49508-4938

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OBJECTIVE

To pursue an Information Systems career where I can use my knowledge, gifts and skills to make a difference for both my company and the larger community. To make a positive impact.

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WORK EXPERIENCE

Computer Products & Resources
Senior Data Center Systems Engineer

Feb 1996 - Present
Grand Rapids, MI

Managed and supported ASP and co-location customers in a high-end, highly-available Data Center facility. Configured and maintained Microsoft Active Directory, Group Policy, Exchange Server, SQL Server, and Citrix application server farms for multiple customers. Installed and maintained Microsoft and Linux-based web servers hosting multiple web sites. Created detailed design and configuration documentation for multiple customer environments. Evaluated and recommended new products and technologies for deployment into production. Responsible for all Linux configuration and support issues, including in-house Linux DNS, web, and email servers.

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Best Buy
On-Site Technician

Feb 1995 - Feb 1996
Grand Rapids & Kalamazoo, MI

Configured hardware and software at customer sites, troubleshot problems, and performed minor repairs. Managed personal equipment inventory for customer sales and support.

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ImageMedia
Network Administrator

July 1994 - Jan 1995
Grand Rapids, MI

Installed and administered the company's Novell LAN. Also installed and configured document imaging and archiving systems for customers.

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INDUSTRY CERTIFICATIONS

  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Trainer (MCT)
  • Red Hat Certified Engineer (RHCE)
  • Citrix Certified Enterprise Administrator (CCEA)
  • Certified Novell Engineer (CNE), NetWare 5.1
  • Hewlett Packard Accredited Systems Engineer (HP ASE)
  • CompTIA Certified Technical Trainer (CTT+)
  • CompTIA Linux+ Certified
  • CompTIA A+ Certified

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STRENGTHS

  • Excellent problem-solving and customer communication skills.
  • Microsoft Active Directory and Group Policy administration and networking experience in dozens of different environments.
  • In-depth knowledge and experience with Citrix server installation, configuration and administration.
  • Years of Microsoft Exchange Server installation, configuration and administration experience.
  • Linux server installation, configuration and troubleshooting ability.

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EDUCATION

Ferris State University
Pursuing a BS degree in Computer Information Systems

Aug 2003 - Present
Big Rapids, MI

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Grand Rapids Community College
Associate in Arts

May, 2003
Grand Rapids, MI

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